Securus, Expanding The Company For The Better

Securus Technology has announced that they have recently purchased GovPayNet. This is a really exciting time for both companies. Together the company will now be able to bring into about 50 million different payments annually. For Securus, this means that they are now able to provide their customers with more quality services. Securus has accomplished one of their goals which is to continue to expand and provide their customers with a variety of quality services. Securus Technology has received an amazing rating from the BBB already. Securus has been able to maintain their amazing reputation because the company has core values in place that helps them be the best.


One of Securus’ core values is the promise to always tell the truth to their customers. Securus also promises to be transparent with all of their customers. Transparency helps the business go along way and it is positive for business practices. This way there won’t be any surprises about the business that is being conducted. The company also promises that they will build trust with each of their customers by providing them with nothing but the best services. Securus is a company that keeps all information that they receive confidential and private. Securus also always promises to advertise their services accurately and honest.


All of these standards is what has helped Securus maintain their big consumer base. Since Securus has purchased GovPayNet, there customer base is now just going to grow larger and larger. Securus is proud of all of the work that they have done throughout the years and they are also proud of everything that they have accomplished. Robert Pickens is the Chief Officer of Securus and he made an announcement to describe how happy he is about this achievement. He looks forward to everything this business opportunity has to bring.


Securus Technologies Commits To Communication

Having and maintaining a close relationship with those we love is important. One of the easiest ways to keep in touch with family and loved ones is through technology. In a world that nearly thrives off the use of data, there is no wonder it has made its impact on communication. Sending a text, email, or picking up the phone to call and say hello has never been easier.


When a loved one is incarcerated, this simple process instantly transforms. Due to the necessary strict regulations implemented by prison staff and, communication between inmates and families is not so simple. There are no cell phone or internet providers to choose from, and intimate meetings become less and less frequent. Research shows that while communication is important for us all, it is even more so for inmates. While many factor influence inmate behaviors both during and after their incarceration, family involvement plays a major role. Inmates who maintain a healthy relationship with loved ones are less likely to commit violent crimes while incarcerated, and less likely to return to prison.


Understanding the need for reliable inmate communications and technology, Securus Technologies began building platforms to help keep families together. By providing services like phone and video chat, email and inmate voicemail, Securus gives inmates more options than ever, for staying in touch with family. Gone are the days where the postal service served as the only link between families and inmates. Incarceration should be about rehabilitation, and family is a major part of that. With their multi platform inmate technology, Securus Technologies is bridging the gap between families and inmates, one call at a time.


Securus Technologies, Inc. Accredited by Better Business Bureau

Securus Technologies is one of the leading providers of criminal and civil justice technology solutions for correctional, monitoring, investigation, and public safety. The million-dollar company has announced that it has received accreditation from the Better business Bureau (BBB) and received an A+ rating.


The Senior Vice President of Operations, Danny de Hoyos, said that he worked together with the Better business Bureau in Texas to receive the accreditation. Securus Technologies received the highest accreditation rating. However, the company receives a formal certification through their print and issue content. According to them, accreditation is a voluntary action. For this reason, the company has worked with Securus Technologies to meet the standards listed below:


  • Advertise Honestly – Adhere to establish their business selling and advertising standards
  • Build Trust – Maintain and Establish an active record of events in the market
  • Tell the truth – Honestly represent services and products. This includes the adequate disclosures of all material items.
  • Honor Premises – Abide by all verbal and written agreements and representations
  • Be Transparent – openly identify the location, nature, and business ownership. They also disclose guarantees, policies, and procedures that bear the customers buying decision.
  • Safeguard Privacy – Protect collected data against fraud and mishandling. They collect personal data when needed. They respect customer preferences regarding information use.
  • Be Responsive – Address the marketplace disputes professionally, quickly, and in good faith.
  • Embody Integrity – Approach all business dealings, commitments, and market transactions with integrity. Watch this video on Youtube.


While the company works towards enhancing customer experience, they continue to provide service to more than 25 million people. Securus has established more than 220 in-house call centers. This is the largest industry in the country. He calls centers will leverage the company in the region. They have made a promise to serve the inmates without fear or favor. They receive over 2.5 million calls every month. For every 11 seconds, they receive a call. BBB has accredited this dealing.



They vow: “To serve and connect!”

In early February of 2016, PR Newswire published an article on the new mobile app, Securus, developed and created by Securus Technologies. The new app is now available on both Apple’s App Store and Google Play. Within its first six months following launching on Google Play, Securus averaged over ten-thousand downloads per month.

I downloaded Securus a few weeks ago and I have been pleasantly surprised by its fluent functionality. Securus ( offers users a new, cutting edge method of communication with incarcerated friends and family through scheduled video call visitation.
Physically visiting loved ones at a jail can be “logistically inconvenient”, according to Russell Roberts, Vice President of Marketing and Strategy at Securus Technologies. And I have to agree! I work constantly and my schedule just refuses to allow me to plan physical visitation with my best friend who is incarcerated over an hour from my apartment; however, Securus has been fantastic and I have been able to schedule video calls with him consistently at extremely low rates, it’s unbelievable.
PR Newswire‘s article introduces and explains the purposes, usefulness, and functionality of the Securus app and includes quotes from leaders at Securus Technologies and closes with a brief explanation of what Securus Technologies is, exactly, in a short “about” blurb.
Securus Technologies boasts working with over 3,400 facilities in North America, aiding over one million inmates so far and holding themselves to their promise: “to serve and connect”.
The slogan used by Securus Technologies: “To Serve and Connect.” is an example of word play in which they swap the word “protect” from the creed of North Amerian law enforcement: “To Serve and Protect”. Securus Technologies works within public safety and public services; therefore, it is natural and memorable that, due to specializing in communication, the word “protect” is exchanged with a eloquent symbolic nod to their focus: “connect”.

Learn more: